Privacy Policy & Terms of Use

1. Introduction

Nubinix Technologies Pvt. Ltd. values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit nubinix.com or engage with our Cloud, DevOps, and digital transformation services (collectively, "Services").

By using our website or Services, you consent to this Privacy Policy.

2. Applicability

This Privacy Policy applies to:

• Visitors and users of our website (nubinix.com)
• Clients and their representatives using our services
• Job applicants and business contacts

3. Data We Collect

A. Information You Provide

• Name, email, phone number, job title, and company name
• Account credentials (for client portals, dashboards, etc.)
• Billing and payment details (processed securely via third-party payment gateways)
• Communications and support requests

B. Information We Collect Automatically

• IP address, browser type, operating system, device information
• Usage analytics, pages visited, session duration
• Cookies and similar technologies (see Cookie Policy)

C. Information from Third Parties

• Data from analytics platforms (e.g., Google Analytics)
• Publicly available business contact details
• Partner or affiliate referrals

4. Purpose of Data Collection

We collect and process personal data for:

• Delivering and improving our cloud and DevOps services
• Customer onboarding, support, and communication
• Managing user accounts and authentication
• Security monitoring, troubleshooting, and risk mitigation
• Legal compliance and record-keeping
• Marketing communications (only with your consent)

5. Legal Basis for Processing (DPDP Act Alignment)

Under the Digital Personal Data Protection Act, 2023, Nubinix acts as a Data Fiduciary and processes personal data on the basis of:

• Consent of the data principal (user)
• Legitimate business interests for providing or improving services
• Legal obligation or compliance with government or court directions

6. Data Storage and Retention

• Data is stored securely on cloud servers located in India or other compliant jurisdictions.
• We retain data only as long as necessary for the purpose collected or as required by law.
• After the retention period, personal data is securely deleted or anonymized.

7. Data Sharing and Disclosure

We may share your data with:

• Trusted third-party service providers (hosting, analytics, payment gateways, CRM)
• Regulatory or law enforcement authorities when required by law
• Business partners, subject to confidentiality and data protection obligations

We do not sell or rent your personal data.

8. Data Security Measures

We maintain reasonable security practices as per Rule 8 of the IT Rules, 2011, including:

• Access control and authentication
• Data encryption and secure transmission (HTTPS, TLS)
• Periodic security audits and vulnerability assessments
• Employee confidentiality agreements

9. Your Rights Under Indian Law

As a data principal under the DPDP Act, 2023, you have the right to:

• Access your personal data
• Correct or update inaccurate data
• Withdraw consent at any time
• Request erasure of data (subject to legal retention requirements)

Requests may be sent to support@nubinix.com. We will respond within the statutory timeframe.

10. Grievance Redressal & DPO Contact

11. Cross-border Data Transfer

If data is transferred outside India (e.g., to global cloud providers), Nubinix ensures equivalent protection through contractual obligations and security measures in line with Indian regulations.

12. Policy Updates

We may modify this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Major changes will be notified via email or website notice.

1. Acceptance of Terms

By accessing nubinix.com or using our Services, you agree to comply with these Terms of Use ("Terms"). If you do not agree, you must not access or use the site.

2. Eligibility

You must be at least 18 years old and legally competent to contract under the Indian Contract Act, 1872.

3. User Responsibilities

You agree to use our website and Services lawfully and not to:

• Engage in unauthorized access, reverse engineering, or hacking
• Upload malware, spam, or harmful code
• Violate intellectual property rights
• Use the Services for fraudulent or illegal purposes

4. Intellectual Property

All content, logos, text, graphics, and code on nubinix.com are the property of Nubinix Technologies Pvt. Ltd. You may not copy, reproduce, or distribute them without prior written permission.

5. Third-Party Links and Tools

Our website may include third-party tools, APIs, or links (e.g., GitHub, AWS, Google Cloud). Nubinix is not responsible for the content or data practices of those third parties.

6. Disclaimer of Warranties

The Services are provided "as is" and "as available". Nubinix disclaims all warranties—express or implied—including fitness for a particular purpose or uninterrupted access.

7. Limitation of Liability

Nubinix shall not be liable for any indirect, incidental, or consequential damages (including loss of data or profits) arising from your use of the Services.

8. Indemnification

You agree to indemnify and hold Nubinix harmless from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala.

10. Termination

We may suspend or terminate your access at any time if you breach these Terms or misuse our Services.

11. Modifications

We may revise these Terms at any time. Continued use of the Services indicates your acceptance of the updated Terms.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help us recognize your browser and improve your browsing experience.

2. Why We Use Cookies

We use cookies to:

• Enable website functionality and security
• Analyze traffic and performance
• Remember preferences and login sessions
• Improve content relevance

3. Types of Cookies

4. Managing Cookies

You can accept, reject, or manage cookies through your browser settings. Disabling certain cookies may affect site functionality.

5. Third-Party Cookies

Some cookies are placed by third parties (e.g., analytics, social media plugins). Their data use is governed by their own privacy policies.

6. Consent

By continuing to use our website, you consent to our use of cookies as described. You can withdraw consent at any time through cookie settings or browser controls.

7. Contact

For any cookie-related concerns, contact support@nubinix.com